Coming from Australia to Minnesota to teach THE JOY OF ESSENTIAL OIL CHEMISTRY!
OCT 2&3: Awesome opportunity to learn and understand applicable essential oil chemistry and practical uses from author ("The Chemistry of Aromatherapeutic Oils") and educator E. JOY BOWLES, PhD. more»»
NEW! Essential Oil Inhalers
BREATHE, PEACE, and TRAVEL Blends. Enjoy their aromatic and therapeutic benefits wherever you go - perfect for pocket or purse. Just $5.95 each. more»»
The Essence of Australia
Enjoy our unique range of 100% pure, sustainably produced, high-efficacy single oils and blends grown in the pristine Australian environment. more»»
Sales and Service
H2EO AirCare Ultrasonic Diffuser Product Warranty
Plant Extracts International Inc., subject to the exclusions contained below, warrants its H2EO AirCare Ultrasonic Diffuser Product to be free from defects in materials and workmanship under normal consumer usage for a period of 12 calendar months from the date of purchase.
This Warranty Does Not Cover:
1) Defects or damage resulting from use of the Product in other than its normal and customary manner;
2) Defects or damage from misuse, accident, or neglect;
3) Defects or damage from use of other than distilled, demineralized, deionized, or purified bottled water;
4) Defects or damage from use of impure or adulterated essential oils, or blends containing vegetable or massage oils, or synthetic carrier oils.
5) Defects or damage from improper testing, operation, maintenance, installation, adjustment, or any alteration or modification of any kind;
6) Breakage or damage caused by use of other than the specified mains supply voltage (120/240 VAC country-specific), or use of other than the original “as-supplied” power adapter;
7) Products disassembled or repaired by other than Plant Extracts International Inc., or its authorized agents so as to adversely affect performance or prevent adequate inspection, verification, and testing to verify any warranty claim.
8) Products with labels removed or illegible serial numbers;
9) Defects or damage due to overfilling or spilling;
10) Marring such as scratches on any plastic surfaces and externally exposed parts resulting from normal use;
and/or
11) Damage resulting from normal wear and tear.
This limited warranty is the Buyer's exclusive remedy, applies to new diffusers purchased from Plant Extracts International Inc., or its approved distributors and resellers, and is non-transferable.
Please retain your original purchase receipt. In the event of a warranty claim or return for repair, a copy of the purchase receipt should accompany the diffuser when shipped to the authorized agent.
In the event of a need for repair, warranty claim, purchase of spare parts, please contact:
Plant Extracts International Inc.
10921 Excelsior Blvd., Suite 111
Hopkins MN 55343-3443
USA
www.plantextractsinc.com
North America customers: The diffuser is to be shipped, in original carton, with the power adapter, and a copy of the original purchase receipt to the above address. Please enclose your full contact details for prompt action and return shipping.
Customers outside North America: Contact details for authorized service agents outside North America will be found here (links to distributors, authorized service agents page). The diffuser is to be shipped, in original carton, with the power adapter, and a copy of the original purchase receipt to the relevant service agent. Please enclose your full contact details for prompt action and return shipping.
Warranty claim: determination of the origin of any fault is the sole responsibility of the authorized agent. Repair or full replacement is at the sole discretion of the authorized agent. Shipping cost to the authorized agent is the responsibility of the owner. Return shipping cost of the repaired or replaced diffuser will be met by the authorized agent.
Non-warranty repair: damage to the diffuser or power adapter will be assessed by the authorized agent, and a quote and invoice for repair will be issued. Acceptance of the quote is to be accompanied by the invoiced amount. Costs of shipping to and from the authorized agent are the owner’s responsibility.
Spare parts: dispersal nozzles, lids, power adapters are available from Plant Extracts International Inc. and its authorized agents.